The next set of information to define is the behaviour types to be used in the model. In this case the main behaviour types being modelled are: Retail Banking, Corporate Users and Corporate Managers. To this are added behaviour types for the email processor and standing order processor, which will be used to model the batch processing within the system.
User Section Definition
Now the sets of users themselves can be defined to link locations and behaviour types. Thus, there would be corporate banking users and managers in the UK, New York and Europe. For this example, Retail baking users are only to be found in the UK, whereas the batch processors are located in the primary data centre. This is defined within the “User Section” sheet, which literally defines the different sections of users by their behaviour type and location giving each a representative name.