On Quality improvements…

January 20, 2011

I have just run into one of those resources on the internet that seems worth sharing. It is a set of articles, tools and techniques about quality improvement that have obviously been built by a practitioner over a number of years.

The sections are:

There are many other potentially useful sections but these are the ones that really caught my attantion. If you need a summary of quality improvement approaches then this looks like a good place to browse.


Innovation axes in IT…

March 2, 2010

I was reading an article recently that suggested there are basically 4 types of innovation that a company might seek to undertake:

  1. Product innovation, whereby a new product or service is brought to market or a current one improved;
  2. Process innovation, whereby processes and procedures are modified to make them more efficient
  3. Positioning innovation, whereby a product or service stays fundamentally the same but is sold to a different market or as a different proposition
  4. Paradigm innovation, whereby an innovation is effectively disruptive and facilitates some form of fundamental change

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